Shipping Policy

Thank you for shopping with PeakPaws.

Processing Time

Orders are typically processed within 1–3 business days after payment has been received.

Shipping Times

Estimated delivery times:

• New Zealand: 7–15 business days

• Australia: 7–15 business days

• International: 10–20 business days

Please note that delivery times are estimates and may vary depending on product availability, customs processing, and courier services.

Free Shipping

• Free standard shipping on orders over NZ$75.

• Shipping costs for orders under NZ$75 will be calculated at checkout.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email where available.

Delivery Delays

While we do our best to ensure timely delivery, PeakPaws is not responsible for delays caused by customs, courier companies, weather events, or other circumstances beyond our control.

Contact Us

If you have any questions regarding your order, please contact us at:

Email: hello@peakpaws.co.nz